Thanks to everyone who came out to the 22nd annual K9 Classic, benefitting the Humane Society of El Paso! We had a blast hosting the event!
Bill & Melissa join Col. DeAntona at the podium for the 11th ADA Imperial Brigade Volunteer Appreciation Award Ceremony; a salute to the hard-working volunteers who offer their time, hearts and effort to Fort Bliss families and the El Paso community!
Below: We enjoyed a tasty lunch with the 11th ADA's LTC Whitmire and his wife Marisol.
Bill & Melissa visit Xavier and Elvia at LULAC's Project Amistad, working on the Papaleros project to help El Paso Seniors:
Bill & Melissa with the very hard working Dora and Diego.
Of course we work with a bunch of clowns! Bill & Melissa had a visit with Dave & Sherry of Ringling Bros. Barnum & Bailey Circus to get ready for the Greatest Show on Earth coming to El Paso!
Sunny 99.9 salutes the hardest working people in El Paso! If you'd like to let us know who you are and where you play El Paso's Official At-work Station, we'll get you on the planner to recieve treats, prizes and recognition on the radio! We look forward to delivering treats from The Pastry Chef Cafe on Shadow Mountain, Flowers from Carter's on Piedras and treats from Dulce Gourmet Cakes and Cupcakes!
Our email address is firstname.lastname@example.org
We enjoy hearing from you, even if it's just to say, "hi!".
Last year was the first time in history that women outpaced men in this. What is it?
ANSWER: Earning doctoral degrees. American women brought home about 28,900 of them last year, while men earned just over 28,400.
"Often we get poor service because we're poor customers" writes author Ron Kaufman in his best seller "Uplifting Service:The Proven Path to Delighting Your Customers,Colleagues and Everyone Else You Meet."
He has eight tips for you:
Be appreciative and polite ("Thank you for helping me,I really appreciate it")
Get your service provider's name and use it(Once you know it,repeat it with a smile in your voice)
Provide information just the way they want it(have all your info ready and give it in the order they prefer)
Confirm next actions(that way you can catch any misunderstandings and correct it along the way)
When appropriate, commiserate(sometimes service providers are having a bad day:say "It sounds like things are tough right now,I really appreciate your help")
Show your appreciation(If they give you great service,why not write a compliment)
Spread the word(the next time you receive uplifting service,take a photo of that person and send to their manager with a message:"This person's service makes me admire and appreciate your organization")